Product return

How to return:

1. Fill out the return form below. The seller will be informed that you are returning the goods.

2. Pack and send the goods to the address - , J.Basanavičiaus g. 91a, Kėdainiai, LT57356 UAB "Heradas".

3. The seller, upon receiving your goods and assessing their condition, will confirm receipt by e-mail or contact you if you have any questions.

4. Within 14 days, the money will be transferred to your specified account.

Goods cannot be returned if:

- the goods have been used,

- they are damaged, their consumer properties have not been preserved,

- the goods have lost their commercial appearance,

- they are not complete (without instructions and warranty card, if they were delivered with the goods),

- the original packaging is damaged (not during transportation),

- the buyer does not have proof that the goods were purchased in this store,

In individual cases, with the Seller's consent, high-quality Goods may be returned within a longer period.

The right to withdraw from a distance contract within 14 (fourteen) days without giving a reason does not apply to legal entities (entrepreneurs).

The costs of returning a high-quality good are borne by the Buyer. If the received good was of poor quality, the delivery costs are borne by the Seller.

More details about the provisions of the sales contract in the case of return can be found here.